Mark Thompson's blog

We have just signed up as a reseller with a major VoIP gateway provider so we are now able to offer you VoIP service billed through ourselves.

We’ll post further about VoIP over the coming weeks but this is really the way ahead for small and medium businesses. We have been using it in-house some for some months now and would not go back to renting phone lines again.

We put in our first customer site next week and VoIP will immediately save them the cost of renting 5-6 analogue phone lines .

Update – 27th March 2007

The new site went live a couple of weeks ago now so they have been using an entirely IP driven phone system for their business for that time. A few minor tweaks to the voice on hold are required but other than that the syste has performed very well. The client is particularly impressed with the call quality as it is better than their last analogue phone system.

We have recently moved office, as you will see from the contacts page, and this has gone relatively smoothly.

However this week has been a nighmare as our partner and hosting provider also moved data centre. Our main web/email and dns server refused to accept its’ new IP address and we hadto spend many hours on the phone to Microsoft support getting the DNS service to start. All cleared now but a hectic couple of days.

Today (Thursday 1st March) just to round off the week we had a 4 hour power cut in the new office. Aplogies to anyone who tried to phone us and got the emergency voicemail service.